Add any Hat Club gift card to your order and your entire order ships free! Choose values from $10-100 and your shipping costs are on us. Free shipping is only available to Domestic U.S. shipping addresses. Grab a gift card here.

Most orders ship within 1 business day, but some can take up to 2 business days to process and ship.  Once an order has been shipped, please allow 1-5 business days for your order to arrive depending on your choice of shipping method. You will receive an email confirming your tracking number the day your product/s ship.  If you ordered multiple items, your order may ship in separate packages.  You will receive a separate shipping email for each package.

You credit card is not charged until your order is shipped.  Your card will be “authorized” at the time you place your order.  This verifies the available funds on your credit card and the amount is “held” until we process your order for shipment.  Your bank account or credit card statement may show a pending transaction for your order amount until we have shipped your order.

Express orders placed after 10:00AM, Arizona Time, may ship the next business day. Overnight service may not be available to all cities. Please contact us if you questions about urgent delivery times and if you would like to verify arrival times.

*Shipping time estimates are "business" transit days and do not include order processing time.

**Large International orders, or which contain large headwear accessories, may require additional shipping charges. We will attempt to contact you if additional funds are needed. International orders may also be subject to duties & taxes required by their country. These duties and taxes can usually be estimated at 15-20% and must be paid to the shipping carrier upon delivery.

If you are unsure about your purchase, please do not wear the item(s).  We will gladly issue a refund within 45 days of your purchase date, or from when your order was delivered, whichever is longer.  Exchanges will be accepted up to 60 days after the purchase date. All items must be unworn, unwashed, and in new condition.  Please see our Return Policy page for more details.

Hat Club is the ORIGINAL membership based store of its type.  Our Membership program allows you to save an average of $7 per hat, and sometimes up to $12 per hat!  The Membership is our way of saying thanks to the headwear enthusiast for shopping with our company.  You receive 20% off of most regular priced items for life once you become a Member!  You’ll be able to use your Membership at HatClub.com and at any one of our retail stores.

• Discount excludes sale or clearance merchandise.
• A regular priced hat must be purchased with the Membership.
• Discount is not combinable with any other Hat Club promotions or sales; some restrictions may apply.
• Discounts do not apply to Gift Card and Hat Club Membership purchases. Other product discount restrictions may apply.
• The Membership is nonrefundable.
  

Simply add the Membership to your cart along with the purchase of one regular priced hat.  The Membership is only a one-time fee of $5 and never expires once you join.  Fill out the necessary registration info upon checkout and you’ll be part of the Club.

Our relationship with our customers is very important. HatClub.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company. Please read the following information to learn more about how and why we collect information and how the information is safeguarded. If you have any questions concerning our privacy policy, please e-mail us at customerservice@hatclub.com.

What information does HatClub.com need when a customer places an order? When a customer places an order over our web site, we will ask for your payment method preference, credit card account number, expiration date, and card security code (if applicable), name as it appears on your credit card, "bill to" address, shipping address, daytime phone number, and e-mail address. You will have the option of saving this information for future purchases. The information is stored in the form of a "cookie" in your computer. Cookies are text files that are stored on your computer. Your browser should give you the option to refuse cookies. You cannot make purchases on HatClub.com without your cookies enabled.

Our customers should feel confident that the above personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. HatClub.com guarantees that our customers will only pay for those items, which they have actually authorized.

HatClub.com collaborates with government agencies and other companies to prevent fraud. In the collaboration process, we may share information with these agencies and companies assisting us in the fraud prevention and investigation, as permitted and required by law. In no way is this information used for marketing purposes. This information is strictly used to prevent and assist fraud investigations.

Hat Club is proud to outfit your team or special order.  Depending on the hats being purchased, we are usually able to offer special discounts for large orders of 12 or more hats.  Whether you are outfitting a Little League team or getting ready for a corporate event, we’ll help you find all the styles, sizes, and colors you need.

Unfortunately, we do not offer embroidery services at this time and are unable to create custom designed logoed hats for your bulk orders.  We only supply in-stock licensed, branded, or blank style headwear for team/bulk orders.

Please call us at 888-428-6322 or email us at customerservice@hatclub.com and we’ll assist you with your large orders.  We are unable to offer this special bulk order pricing through our website and all orders must be done through email or over the phone.